Do you want to place an order?

Have any questions or concerns? 

We’re always ready to help!



Contact Us

Send us an email to:



Are your prices in American dollars?


Our prices are in USD American Dollars


How can I pay?


We accept Paypal (international)

and E.transfert (for canada)


When will I receive my order?


Because all orders are hand made with Love specially for you!! Depending on your purchase, it may take up to 2 - 6 weeks to complete. This does not include shipping time. We will give you an approximate timeframe when you place your order.

Do you provide International delivery?


Yes, we ship all our items internationally.

How do I track my order?

A tracking link will be sent to you in your order confirmation email.


How do I return an item?


To return a faulty item, please contact us at info.maisonchardon@gmail.com first, and we will send you the information you need to return the item.


What is your returns policy?


All our designs are made by custom order. Unfortunately, once a custom order has gone to production and shipped, the order cannot be returned for a refund due to the nature of the product. However, if the order has been produced and there is an error in your sizing or customization, we will work with you to fix or replace the order.

Custom Taxes and Duties

All international customers are responsible for custom taxes incurred on delivery. We cannot mark our products as ‘Gifts’ or at a lower value.


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